| Aged Care Weekly

Palm Lake Care Deception Bay – Deception Bay, Queensland

Palm Lake Care Deception Bay is a residential aged care facility located at the corner of Bay Avenue & Maine Terrace, Deception Bay, Queensland. It is operated by Palm Lake Care, a family-owned and operated group with over four decades of experience in the sector 1. The facility is situated a short stroll from the beach and the waters of Moreton Bay 1.

Key Features and Services:

Location and Setting:
- Beachside location near Moreton Bay 1.
- Palm Lake Resort Deception Bay, an independent living community, is located a short walking distance away, allowing couples to remain close if one partner requires care 1 6.
Accommodation and Facility Size:
- The facility comprises 80 private suites 1.
- All suites are 30m², single occupancy, and feature a modern ensuite 1.
- Ground-level suites include a furnished patio with direct access to outdoor garden settings; other suites have balconies 1.
- Standard suite amenities include individual room-controlled air conditioning, a walk-in robe, large wall-mounted smart TV, refrigerator, 24-hour nurse call system, complimentary WiFi, direct dial telephone (local and interstate calls included), and movement and lighting sensors 1.
Care Services Provided:
- 24-hour residential aged care, supported by registered nurses and a dedicated team of care professionals 1 4 6.
- Palliative care services, focusing on sensitivity and experience 1 6.
- Respite care, available in premium suites, with personalised care plans 1 2.
- Dementia-specific respite care is offered, with staff trained in dementia care best practices and engaging activities designed for cognitive function in a secure environment 2. Palm Lake Care generally offers dementia care support, and this is specifically confirmed for respite services at Deception Bay 2 6.
- Personalised care plans are developed in consultation with residents and their families 2 4.
- Access to a range of allied health professionals is part of Palm Lake Care’s general service offering 5.
Lifestyle, Dining, and Amenities:
- Dining: Residents have a choice of freshly cooked meals prepared on-site. A café is available, and in-room café service is also offered. The facility includes grand dining areas 1 5.
- Social and Recreational: Large dining and lounge areas, some featuring a piano and dance floor, as well as smaller, more intimate lounges for quieter interactions. A movie theatre, library, and billiards table are available for resident use. Regular live entertainment, bowls tournaments, arts and crafts sessions, and other resident-inspired activities are part of the lifestyle program 1.
- Other Amenities: An on-site hair and beauty salon, a coffee shop, and an outdoor entertainment area with BBQ facilities. Practical services include an in-house postage service, newspaper delivery, and laundry service. A community bus is available for outings 1.
Costs and Funding:
- An “Additional Services Fee” is payable daily by all residents. This fee covers enhanced amenities, extended meal and beverage offerings, and access to the range of on-site facilities 1.
- Accommodation costs can be met via a lump-sum Refundable Accommodation Deposit (RAD), regular Daily Accommodation Payments (DAP), or a combination of both 1.
- Palm Lake Care provides a quoting tool for estimating fees and strongly recommends prospective residents seek independent expert advice from an Aged Care Financial Advisor 1.
- The admission process begins with providing information for care needs and financial assessment, followed by a review and pre-admission meetings. Required documents include a Residential Aged Care Assessment, Enduring Power of Attorney (EPOA), and an application form 1 6.
Quality and Reputation:
- Testimonials for Palm Lake Care often highlight friendly and knowledgeable staff 3.
- Specific positive feedback for the Deception Bay facility mentions the team’s kindness, compassion, and the sense of security families feel for their loved ones in care 1 3.
- The organization emphasizes its family values and commitment to providing care and comfort 1.

Palm Lake Care Deception Bay

Palm Lake Care Deception Bay – Deception Bay, Queensland

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